Everyone loves to talk to a polite person, but sometimes it is difficult to be polite to others. ______ you want to be a polite person, the following advice might help you.

Keep a smile. I don’t know why we always ______ to smile in front of others. There are even people who ______ say hello to others with a smile. A sweet smile is the ______ way to show your kindness.

Say “sorry” “please” and “thank you”. When you need someone’s ______, do say “please” to him. If someone has helped you, don’t forget to say “thank you”. If you have done something ______, accept it and say “sorry”. These simple words could show ______ polite you are.

Avoid arguments (争论). If you don’t ______ others on something, you’d better speak softly. Listen to others carefully and try to understand ______. If the person that you’re speaking to is getting rude, keep quiet for a few seconds. Then he will ______ that you are not interested in arguments.

How to communicate with others is important.

First, invite people to _________ about their lives. Show an interest in hearing about a person’s family, ideas, or goals. If a person appears uncomfortable sharing something personal, change the _________.

Besides, give feedback（回馈）on what the person is talking about. Wait _________ for your turn to talk. Show that you want to listen to what others are saying. _________ expressing your opinion, repeat what you heard. Try to express what you heard in your own words. This shows that you were _________.

Third, saying “Tell me more.” is a great skill _________ it invites the other person to say more. If someone tells you that he’s thinking of _________ a new job, simply reply by saying , “Tell me more.” It shows people you are truly _________ in what they’re going to say.

Finally, asking for _________ shows that you value someone else’s opinion. Be willing to listen to someone else’s point of view respectfully. You can ask your friend if she likes your new jacket or ask a friend how you should ____________ a problem. Asking for advice can make others feel important.