It seems food deliverymen (送货员) are always in a hurry. They wear blue, red or yellow helmets (头盔) and many of them don’t follow traffic rules. They drive on the wrong side of the road and run red lights. They use mobile phones while driving.

These reckless (鲁莽的) behaviors have caught the public’s attention. In the first half of 2017, food deliverymen had 76 traffic accidents in Shanghai, according to Shanghai Public Security Bureau. That means every two and a half days, a food deliveryman will die or get hurt on the road.

What makes deliverymen take such risks? The strict rules of the food delivery service companies and the anxious customers may be the answer.

Many companies will fine (罚款) a deliveryman up to 2, 000 yuan, if he fails to deliver an order on time, reported China Daily. Fines also go to those who get bad reviews from customers.

To solve the problem, food delivery service companies need to improve their incentive stems (激励制度), noted CRI Online.

Some cities are also taking action. Shanghai has asked companies to train their deliverymen on traffic rules and safety. Now in Shenzhen, if a deliveryman gets caught breaking traffic rules more than twice, then he will be banned (禁止) from driving food service delivery vehicles for a whole year.

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Here is a menu for a fast food restaurant. The prices are in American money, called dollars and cents. There are 100 cents in a dollar.

Open an app, place your order and wait for your food to be sent to your home—this is how many people eat in China these days. According to the latest data(数据), 421 million Chinese people use online food delivery(配送) services. That’s equal to half of the total number of Internet users in China.

Which group of people is ordering food online the most? Unsurprisingly, it’s mainly young people. A recent report published by the China Hospitality Association and Meituan(a food delivery service) showed that 86.3% of the service’s users are between 20 and 34 years old. These people who are more likely to live in small families, are the major force driving the development of the food delivery industry.

Small families depend greatly on food delivery services. According to the National Bureau of Statistics. Chinese families have changed in size over the past ten years. In 2002, only 7.7% of families were single-person households. But this number increased to 15.6% in 2017. The percentage of two-person families rose from 18.4 % in 2002 to 27.2 % in 2017. For small families, cooking is time-wasting, so ordering food online has become more popular. The improvement of China’s food delivery services has also been popular with more customers.

According to Meituan’s report, the average time it takes to make a food delivery dropped from 38 minutes in 2016 to 29 minutes in 2022. Many delivery platforms(平台) are also offering more services, delivering products such as fruit, vegetables, medicine and flowers. As its services continue to improve, it’s likely that the food delivery industry will keep growing.