It seems food deliverymen(送货员) are always in a hurry. They wear blue, red or yellow helmets and many of them don’t follow traffic rules. They drive on the wrong side of the road and run red lights. They use mobile phones while driving. These reckless (鲁莽的) behaviours have caught the public's attention.

In the first half of 2017, food deliverymen had 76 traffic accidents in Shanghai, according to Shanghai Public Security Bureau. That means every two and a half days, a food deliveryman will die or get hurt on the road.

What makes deliverymen take such risks? The strict rules of the food delivery service companies and the anxious(焦急的) customers may be the answer.

Many companies will fine a deliveryman up to 2,000 yuan, if he fails to deliver an order on time, reported China Daily. Fines also go to those who get bad reviews from customers.

To solve the problem, food delivery service companies need to improve their incentive (激励) systems, noted CRI Online.

Some cities are also taking action. Shanghai has asked companies to train their deliverymen on traffic rules and safety. Now in Shenzhen, if a deliveryman gets caught breaking traffic rules more than twice, then he will be banned from driving food service delivery vehicles (交通工具) for a whole year.

根据短文内容，回答下列问题。
【小题1】How many traffic accidents did food deliverymen in Shanghai cause in the first half of 2017?
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【小题2】Why do the deliverymen take the risk of their lives to break traffic rules?
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【小题3】If you don’t receive your order on time, will you complain to the delivery service company? Why or why not?
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