How listen Actively

In the course of the last 20 years, I was a taker. Everything was all about me. But that has changed for me. I consistently look for ways to help others — personally and professionally.

I now focus on what the other person needs before my own needs as a way to build stronger relationships. 【小题1】

What is active listening? Active listening is an analytical exercise.【小题2】 To make active listening more effective, you can also add complementary (互补的)skill sets. Mirroring what people have just said in your own words helps them feel heard and helps ensure your understanding is accurate. That is why active listening, not listening while doing，is essential for building better relationships with your team.

【小题3】Learning to become an active listener requires you to slow down, have patience, and learn to ignore distractions (especially emails and texts). Techniques like reflective listening can help. If you are regularly repeating what has been said, you won’t miss any part of the conversation.【小题4】 This helps build trust, making the speakers like you more and therefore more likely work on what you both agree on.

What will active listening do for you and your career? Active listening isn’t just about managing a team member or a conflict. Do leaders respond to the concerns and issues they hear from the staff? Do you have the skill set to actively listen and address them?【小题5】 If you do it, you might just find your team or your organization is more adaptive than most ones.

Sending an emoji (表情符号) to your doctor probably isn’t something most patients think about when they’re feeling sick. However, researchers say these symbols can actually help improve communication between patients and medical staff.

Senior author Shuhan He, MD, from Massachusetts General Hospital believes the use of emojis is a great opportunity to take communication to another level. “Emojis could be particularly important in treating children with still-developing language skills, people with disabilities that affect their ability to communicate, and the many patients who speak a different language,” Dr. He says.

Researchers say that although there are around 3, 500 emojis in all, there are only about 45 which have a connection to medicine. The first ones appeared in 2015, with a needle and a pill. In 2017, Apple added new emojis to represent people with disabilities. Two years later, a stethoscope (听诊器), bones, teeth and microbe (微小的) emojis popped into computers and smartphones everywhere. Dr. He helped to create anatomical (解剖学的) heart and lung emojis which were introduced in 2020. He is now working to create even more medical-related emojis.

The study authors add that, in a medical emergency, time is particularly critical. Using an emoji could help doctors know what’s wrong in a jiffy. The growth of telemedicine is providing a golden opportunity for emojis to find a purpose in the health care industry. Dr. He believes communication through emojis can help patients express things like the intensity of pain or even mood changes when words fail them.

“It’s clear that emojis have become part of the global, mainstream conversation, and that medical societies need to take them seriously,” Dr. He concludes. “They should now reach an agreement on the medical accuracy of these emojis, and then work to get them approved through the global Sandard-setting body.”