I've come to the conclusion that I'm rubbish at saying “No”. For example, last Sunday I was sitting at my desk alone, totally ____ in my own business, when a colleague of mine phoned and asked me to get involved in ____ with her. I found myself getting all caught up in her enthusiasm and didn't want to ____ her. So I said “Sure, why not？” and before the call had ____, I found myself agreeing, without giving any ____ whether it was worth doing.

We are both window­shoppers and ___ a whole day in the street. Actually, I hardly have any time to spare because I am very busy ____ my normal job - I've also got a book to write, a business to ____ and a family to look after. And then there are my other projects to ____ - my voluntary work and a couple of other interesting investments that I want to ____. I'm going to have to be more ruthless (无情的) and not just agree to ____ people ask me to get involved in. In other words, I'm going to have to get ____ at saying “No”.Usually I hate saying “No”, because having to disappoint someone usually ____ me. Now I realize ____ I haven't learned to say “No”, I've been feeling very ____.

We had better do what we think is right and what we are ______ to do. Sometimes it does not seem that bad to ______ others. If I focus on the things I ______ want to be involved in, I'll reach a much higher standard and do it quite ______. I'll be enthusiastic and motivated (有积极性) and do something that is good for everyone and everyone will be happy. It'll be a win-­win ______. What's not good about that？So sometimes, we have to say “No”.

The structure in organizations has changed. It has transformed from a boss to a leader being at the top and from method directing to cooperation, _______ how many of us have actually made this _______ within ourselves?

Let's not get personal about any person or connect this to any _______ organization. Consider the _______ pattern on a social media website such as LinkedIn. We often see good articles written by junior-level employees which _______ new enthusiasm and new perspectives, but how many senior-level _______ go and "Like" the article? Not _______read it, but actually "Like” it. More often than not, the answer is none. Leaders read such articles, but they _______ to press the "Like" button due to some fear!

A friend of mine, who holds the _______ of Director of Human Resources in a reputed organization, happened to mention an article that his team member had written. I casually enquired ________ the absence of a "Like" or comment from him. His answer really ________ me! He said: "You know what my ________ is? I cannot be commenting or liking his article in public!" Amazed by this behavior, I did my research on this pattern on a few social media platforms. Yes, people want to “Like" or comment on articles and photos that are published by people with a（n） ________ level and do so as well.

While we are ________ the "Like" button on a junior-level employee's one — year anniversary, we jump to be one in a few hundreds to offer ________ on a senior-level leader's one — year completion. However, I think our precious “Like" for the employee ________ a lot and encourages him, while, on the other hand, it is ________ many hundreds and is not ________ noticed by the leader.

Encourage new talents and ________ them. If we do not exhibit this socially, I am sure we will not ________ it in our job either.

Unfortunately when people think of teenagers, good thoughts are not always the first to come to mind. I know I ____ not to go into my teenage daughter’s high school at the end of their day because I don’t want to be ____ in the hallways. I feel like I am running the gauntlet (冲击) sometimes! I know they are just kids in a hurry to ____ and blow off steam.

Fortunately I also get a(n) ____ to see teenagers at their best. __ my daughter and her high school band’s friendship is ____ a joy. For instance, when a fellow band member’s music folder fell on the pavement everyone ran to help ____ the music before it was blown away by the wind. They are a great group of ____. But I witnessed an event yesterday that really ____ my heart.

My ____ had a band competition at a nearby high school. Her band was the ____ one to play and before they could play their last selection, the lights in the hall flashed and then ____.

The atmosphere in the large, dark space was ____. The band, sensing this, started ___ _some of the familiar songs that they sing in the stands during football season. The ____ started clapping and singing along. It was quite the experience, sitting in total ____ singing and clapping with dozens of people like it was a(n) ____ thing.

I was so ____ to be able to experience this firsthand. My daughter is a senior and so this was one of her last ____ in high school. It was really a(n) ____ inspirational experience. And I will keep it in my mind forever.