Have you ever rushed to some very important places only to find you’re on the wrong bus and you’ll never make it in time? One woman in New Zealand _________ this last year, but the bus driver went _________ his duty to help her out.

One Sunday, Mason was on her way to see her 70-year-old mom who lives in a nursing home. Because of its recent rules, _________ are limited (限制) to an half-hour period scheduled ahead (提前预约安排). When Mason _________ she hadn’t got on the right bus and her 30-minute window was fast closing, Mason started crying, tearfully _________ to the bus driver, 57-year-old Alex Bailey, what had happened.

Rather than keep to his schedule, Bailey decided to _________. With nods from the other _________, Bailey took another longer route (路线) and _________ Mason to the nursing home, dropped her off, and then calmly went back to his regular route.

By _________, as Mason arrived at the nursing house, a news reporter was there. Mason told the reporter her __________, expressing praise for the bus driver. The story __________ the evening news, and it hit social media. Bailey was “Internet __________”.

Actually, Bailey is only one of the serving members during the pandemic (流行病), who has been __________ around the clock to make sure that key workers, education and communities stay connected and keep the city running __________. Later, he said that it was just a nice, magical moment, and it was just the __________ thing to do.

It’s a rare thing now to get into a new neighborhood and find yourself welcomed by the locals. Yet, Katie and Patrick Smith were accepted with truly________when they relocated to Newton. The residents came over with plates of cookies and dishes.

Katie got pregnant before the________a and within months of settling in, she gave birth to Rebecca.________, tests discovered Rebecca was born deaf. The Smiths knew________Rebecca was going to take some serious work and commitment.

The neighborhood was still________to welcome Rebecca with them, but they realized what a(n)________the situation was for her parents. They wanted to make things________for the family. Learning sign language to help Rebecca learn to________as she grew was a great idea. The neighborhood agreed to________the task of mastering an entirely second language for the________of their youngest member, although it was indeed________. When 3-month-old Rebecca learned at a center for the deaf, the 18 residents hired an instructor, who get all of them to be________in Rebecca’s growth. Neighbors kept things________for as long as possible to give the Smiths a surprise. They wanted desperately to interact with Rebecca. Finally, the time came to show the Smiths what they’d________. The family they found the welcoming________of their neighbors surrounded them.

Now at very turn. in the street or the grocery store. Rebeca feels included language — she’s part of this community.

On a freezing cold day last winter, I rushed to the local market for a few items, deciding not to use a cart (推车). As I approached the checkout area with my hands full, it was clear that the self-checkout tills (收银机) had momentarily stopped working. Three cashiers faced long lines, and chaos _________ with shoppers and carts full of groceries.

Like most, I surveyed the checkout lines, _________ choosing what seemed the fastest. However, my choice turned out to be the slowest, and _________ spread through the line. A middle-aged man murmured, _________ a chain reaction of complaints about the slow pace. The negativity spread, with one person _________ they would never shop there again.

_________ by the negativity, I turned my attention to the stressed cashier. The crowd’s displeasure didn’t _________ her work; instead, her stress increased, leading to mistakes and the need for a supervisor (主管). As my turn approached, I _________the cashier’s discomfort, trembling and sweating _________ the cold store.

In a(n) ____________ tone, I said, “Some days are quite the adventure, aren’t they?” The cashier, relieved to see a(n)____________ face, met my eyes and smiled. I encouraged her, saying impatience affected everyone, and I was in no rush.

The cashier thanked me for my patience, ____________ she was a new employee still in training. We ____________ a laugh, and at that moment, strangers became friends.

Leaving the store, I felt ____________ for the experience, unlike the dissatisfied shoppers. It dawned on me that sometimes mistakes happen in our life, but through understanding, we can mostly solve these problems, which requires ____________ learning. We are all, and always will be, in training when it comes to this great quality.