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Your voice is the only way of communicating over the telephone. Even so, watch your body language and facial expressions---they affect the way you should. If you are depressed (失落), for example, you often will sound tired or breathless. To keep a healthy and bright tone in your voice, smile when talking on a phone.

Don’t answer the phone in a rush. Stop for a moment, take a deep breath, and then breathe out slowly as you pick up the receiver. If you recognize the other person’s voice, use his/her name on your greeting, and you will sound more relaxed. Use it again during the conversation and when saying goodbye. When making a difficult call, work out in advance exactly what you wish to say. Stand while making the call---it will help you sound firm.

If you know somebody is going to talk a lot, make it clear at the start of the call that you have only a limited time. There are several ways to make a call short: “It’s been lovely talking to you, but I really must stop” or “I know you are quite busy, so I’d better go now.” If all fail, try, “My other line is ringing” or “I think there is someone at the door.”

With the increasing use of tele-communication and cell phone, it has become of great importance that we pay special attention to HOW and WHAT we speak on the phones.

【小题1】While you are making a call to someone, you ________________.
A.can easily become tired and disappointed
B.needn’t care for your body language too much
C.should try to make your voice healthy and bright
D.had better keep friendly to the other people
【小题2】Before answering a call from your friend, you should _________________

a. keep calm                           

b. stop for a while                    

c. use his/her name

d. take a deep breath                    

e. stand straight

A.a, b, dB.b, c, d
C.c, d, eD.a, c, e
【小题3】What is the best title of this passage?
A.It’s good to keep your voice sweet.
B.The body language is important.
C.Voice has something to do with body language.
D.How and what we speak on the phones.
16-17高一下·湖南张家界·期末
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One day two young men are walking in a big forest. One is fat , and the other is thin.” We are good friends. We must help each other. If we meet any beast(野兽), I’ll help you,” the thin man says. “I’ll help you, too,” the fat one says. They walk on. After a while they hear a great noise. It is a big bear. It is coming this way.

The two young men run away quickly. One of them climbs up a tree, and hides among the leaves. He forgets all about his friend. What about the fat one? He is too fat to climb up a tree. So he throws himself on the ground, closes his eyes, and pretends(假装) to be dead. “ The bear will think I’m dead,” he thinks to himself.

Soon the bear comes up to the fat man, and even puts its nose to his mouth and ears. The fat man holds his breath.

The bear thinks he is dead, so it goes away, because bears never touch the dead. The man in the tree comes down. With a smile he asks his friend, “ The bear puts its nose so close to your ears. What does it say to you?”

The friend answers, “ The bear says, ‘ Don’t trust your friend. He runs away from you when you need his help most.”

【小题1】What is the best title of this passage?
A.A friend in need is a friend indeed
B.Two friends in the forest
C.Don’t trust(相信) your friend
D.An unlucky day in a big forest
【小题2】What do you know about the bear according to the passage?
A.The bear is waiting for the two friends.
B.The bear isn’t hungry at all at that time.
C.The bear does tell the fat one something he can understand.
D.The bear doesn’t like to eat something dead.
【小题3】What does the thin man do in this passage?
A.He breaks his promise.
B.He fails to climb up the tree.
C.He cares much about his friend.
D.He also knows what the bear says.

The holidays are the best time to ask the elders in your family for advice. For most people, the approaching holiday season includes more time with the extended family, including the elder generation.

Unfortunately, older adults are often unseen in the popular media. Yet there's a big body of evidence that shows the benefits of older adults' wisdom and the value of developing communication across generations.

First, over the course of human history, older people have played very important roles as advice-givers. Anthropological (人类学) research shows that survival in pre-literate societies was dependent on the knowledge of the oldest members.

In recent times, most of the researches about intergenerational communication occur within formal programs, such as ones including older adults in public schools or having youth visit assisted living facilities. Also, you can apply many of the lessons of the researches to your own family gatherings.

There is clear evidence that it is good for young people to spend time with older adults. The youth who participated in intergenerational programs showed more respect toward older adults, less anxiety, and higher self-esteem. Research also shows that interacting with younger people is good for older adults. A systematic review found that older adults who participated in intergenerational programs were likely to experience more satisfaction with their lives, higher self-esteem and fewer symptoms of depression. Interactions during intergenerational programs can be positive even when an older adult is experiencing memory or cognitive problems.

Having children teach computer or video games to the older generations can be a fun way to spend time together. A study found that intergenerational games can help family members to bond. Another idea is to encourage the youth to ask older family members for their advice about life.

The youth can ask older adults specific questions about the lessons they learned from their life experiences.

The take-home message is that time with older relatives is one of the true gifts of the holiday season. Make the most of it by spending time with the older generation!

【小题1】Which of the following statements would the author most probably agree with?
A.The popular media attaches great importance to the old.
B.Holidays are the perfect time to stay with old people.
C.Today's people like turning to the elderly for advice.
D.Old people become unwise due to their aging.
【小题2】Why did the author mention the anthropological research in the third paragraph?
A.To state how modern societies develop.
B.To show young people are much cleverer.
C.To explain why today's aging turns out to be worse.
D.To prove older people are intelligent and experienced.
【小题3】What can we know about the intergenerational programs?
A.They are helpful to both the old and the young.
B.They are unpopular with older people.
C.Their lessons aren't suitable for family gatherings.
D.Their participants don't include unhealthy older adults.
【小题4】What is Paragraph 6 mainly about?
A.Some fun video games for older adults.
B.Advice from older people that is useful to the youth.
C.Effective ways of intergenerational communication.
D.Difference in interests between the old and the youth.
【小题5】From this passage, we can learn that it is important to .
A.respect and accompany older people
B.ask older people for advice for holidays
C.pay attention to the health of older people
D.teach older people to adapt to the digital time

Friendship needs care and attention to keep it in good health. Here are five ways to sustain (保持) long-distance friendships.

·Set a regular date

Long-lasting friendships share the characteristic that both sides equally contact (联系) and share with one another. With busy schedules, squeezing in phone calls can be a challenge. 【小题1】.

·More isn’t always merrier

Make sure you have communicated with your friend about how frequently each of you wants to be contacted and what method works best for you both. 【小题2】. There are alternatives to constant written communication, such as leaving voice messages or having a group chat.

·Practise empathy (共情)

【小题3】. The friend who is remaining needs to be sensitive to all the additional time demands placed on the friend who has moved. The one in the new environment should be sympathetic to the fact that your friend may feel abandoned.

· 【小题4】

Anniversaries and birthdays carry even more weight in long-distance friendships. Although technology might make day-to-day communication possible, extra effort goes a long way on special days. Simply keeping a diary that keeps track of friends’ birthdays and other important dates will make sure nothing slips by you.

·Don’t rely on technology alone

【小题5】, but long-distance friendships — even close ones — may require more conscious effort to sustain. Try to seek out chances to renew friendships. How to do it? Just spend face-to-face time together whenever possible.

A.Remember important dates
B.Compensate by writing letters
C.It is also helpful for you to be a friendship keeper
D.Try to find a time that works for both of you and stick to it
E.Friends need to talk about their preferred methods of communication
F.It is easy to have a sense of connectedness through social media
G.You may be the friend who left or the one who was left behind

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