I know a woman who tries hard to be a good custodian. I pass her every day after school as she pushes her cart down my hallway. She is my building’s cleaner.

One Tuesday morning I came into school and saw a _______ on my desk from my custodian. It seemed that some unbearable first year students had damaged the bathroom in a particularly disgusting way and she had been _______ to clean it. This took _______ than she had expected. She had left the typewritten note on my desk to _______ for not being able to clean my room as she was _______ to do.

At the beginning of the period, I shared her note with my first period _______. When I mentioned that our custodian had apologized to us, their first _______ was to volunteer to seek out and beat up those first year students for making our custodian have to clean up their _______. It turned out that just about all of my students also knew our custodian by name--all of them responded with smiles and _______ for a long time about this time or that time when she’d __________each of them in the hallway. That she felt she needed to apologize __________ a strong reaction from many of the kids.

As the class period was about to end, I asked them to __________ the floor like I do every period and thanked them for picking up any garbage __________ it wasn’t theirs. My entire class disappeared; they each disappeared instantly __________ their desks to pick up those annoying tiny pieces of paper that __________ so easily from notebooks. One girl made a(an) __________ that I later used with my other classes: “Her job might be to clean the room, but she shouldn’t have to clean up __________ us. There’s a difference.”

I believe that people know the difference between right and wrong. I believe that people appreciate it when others __________ take care of them. And I believe that people, even adolescents who are not quite yet mature, appreciate it when they see someone who takes __________ in her work. Sometimes we need a(an) __________ of the things we take for granted...things like a good custodian to take care of us.

There are a thousand heroes in a thousand people’s eyes. In my view, a hero is someone who goes out of his way to make others ___________.

When I was 12 years old, my grandparents passed away. I was really close to them, and ___________ them was the hardest thing I’ve ever had to go through. I couldn’t eat, sleep, or think; I felt like I couldn’t even _________. It was as if my whole world had fallen down from under me, and I ___________ into this huge hole of depression.

___________ I was batting depression, I was determined to make my high school years the best of my life. It was _______________ to be happy, but I had to try. It was then that I decided to join Women’s Choir. Mr. Wright was the choral director who was so funny that I knew I had made the best _________ of my life. As the year progressed, I began to smile again.

Then one day that all ___________. My friends or those that I thought were my friends—started talking about me behind my back. I was ___________, siting by myself. Mr. Wright came over and asked what was wrong. The look in his eyes told me that I could ____________ him. Trying hard to ____________ back tears, I told him the whole story.

“If you never learn anything from me, learn this: No one is worth ____________ your joy.” What Mr. Wright said really ____________ a chord(心弦) in my heart. He ______________ cared about me and what was going on. I’m really grateful, because he not only saved me but has ______________ my life ever since. Whenever I feel like giving up, I remember Mr. Wright’s words and ____________. Eventually, I beat my depression and now enjoy being in the best choir at my school.

Mr. Wright is a(n) ____________ to me and everyone he meets. He cares about every single person who walks through, his door, and he loves what he does ____________ any other teacher I’ve known. That’s why he __________ to be Educator of the Year. He is worthy of the ______________ not just this year but every year.

Tim, a blind and deaf man, boarded a six-hour flight, travelling from Boston to Los Angeles by himself. He_______ on board as no one was able to communicate with him.After flight attendants (服务人员) looked for anyone _______ sign language, Clara Daly came to Tim’s _______ and talked to him in the only way he knew. Signing each _______ letter, Clara was able to have a conversation with him. Her heart-warming act _______ the attention of a passenger Lynette Scribner,who recorded the whole thing. 

The flight attendants_______ wanted to help him, but had no way to communicate.They took his hands and _______ so hard to communicate with him, but of no use.Those sitting next to Tim also helped get his food and coffee and led him to the toilet.That was when this lovely young woman _______.Clara learned American sign language because she had dyslexia (诵读困难) and it was the _______ foreign language for her to learn. So for the rest of the flight, she took care of Tim and made sure his needs were ________. She signed one ________ at a time into his hand. He was able to ________ her signing and they carried on a lively conversation. 

Lynette was touched by the strangers’ ________ as everyone did their best to help Tim. She said, “All of us in the ________ rows enjoyed his pleasure of having someone to talk to. Actually it was a beautiful ________ that there are still kind-hearted people who are willing to help others.”