We’ve all been there: in a lift, in line at the bank or on an airplane, surrounded by people who are, like us, deeply focused on their smartphones or, worse, struggling with the uncomfortable silence.
What’s the problem? It’s possible that we all don’t have enough conversational ability. It’s more likely that none of us start a conversation because it’s embarrassing and challenging, or we think it’s annoying and unnecessary. But the next time you find yourself among strangers, consider that small talk is worth the trouble. Experts say it’s a valuable social practice that leads to big benefits.
It is easy to consider small talk as unimportant, but we can’t forget that deep relationships wouldn’t even exist (存在) if there weren’t casual conversations. Small talk is the grease (润滑剂) for social communication, says Bernardo Carducci, director of the Shyness Research Institute at Indiana University Southeast. “Almost every great love story and each big business deal begins with small talk,” he explains. “The secret to successful small talk is learning how to connect with others, not just communicate with them.”
In a 2014 study, Elizabeth Dunn, professor of psychology at UBC, invited people to a coffee shop. One group was asked to interact with its waiter, the other, to speak only when necessary. The results showed that those who chatted with their server reported obviously higher positive feelings and a better coffee shop experience. “It’s not that talking to the waiter is better than talking to your husband,” says Dunn. “But interactions with peripheral (边缘的) members of our social network is important for our happiness and health.”
Dunn believes that people who reach out to strangers feel a greater sense of belonging, a link with others. Carducci believes developing such a sense of belonging starts with small talk. “Small talk is the basis of good manners,” he says.
【小题1】What does the underline word “casual” in paragraph 3mean?| A．Addictive | B．Public | C．Personal | D．Informal |
| A．Showing good manners. | B．Making business deals. |
| C．Focusing on a topic. | D．Keeping in contact with other people. |
| A．It raises people’s confidence. | B．It makes people feel good. |
| C．It improves family relationships. | D．It matters as much as a formal talk. |
| A．Conversation Counts | B．Ways of Making Small Talk |
| C．Importance of Small Talk | D．Uncomfortable Silence |
