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Both Debbie and Simon work in the Sunbeam Travel Company. One day they were sitting in the office. The door opened and a lady entered. She glanced at them both, _______ a moment, then walked over and sat opposite Debbie. Debbie greeted her _______ in the corridor, and they got down to business.

Simon _______, stood up and left. He met Mr Smith, the manager. “What’s up, Simon? You don’t look very _______.”

“It’s the customers,” Simon said. “They always prefer Debbie to me. I can’t _______it. ”

“I can. It’s the way you _______.”

“How can that be ?” Simon said. “I don’t even get a _______ to speak to them.”

“Communicating is more than speaking and listening, Simon. Your body language is _______, too.”

“What kind of language is that?”

“It’s the way you stand and sit and walk. It’s your gestures and the expression on your face and in your eyes. Your whole _______ communicates things, even you’re not speaking. The way you look at customers doesn’t give them a good impression, Simon. For example, you often rest your head on your __________ . You don’t smile. You don’t turn your head or your body towards the customers. But look at Debbie. She’s holding her head __________. She looks at the customer in the eye. She smiles. She turns her head and her body towards the customer. Your body language is telling customers to __________. Debbie’s is making them feel welcome. That’s why the customers go to her and not to you.”

After that, Simon tried to improve his body language. This seemed to __________. Minutes later, a girl entered. Without __________, she sat down opposite Simon and gave him a big smile. A few moments later, she left, still smiling.

Mr Smith came over and said, “Well Simon, you __________ made a good impression on that customer. Well done.”

“That wasn’t a customer,” Simon said. “That was my sister. She wanted to borrow some money for lunch.”

【小题1】
A.listenedB.stoodC.lookedD.paused
【小题2】
A.calmlyB.wildlyC.cheerfullyD.hopefully
【小题3】
A.bowedB.sighedC.laughedD.nodded
【小题4】
A.sadB.relaxedC.happyD.nervous
【小题5】
A.understandB.graspC.believeD.guess
【小题6】
A.thinkB.interpretC.communicateD.perceive
【小题7】
A.chanceB.minuteC.wordD.right
【小题8】
A.creativeB.adorableC.funD.important
【小题9】
A.styleB.appearanceC.speechD.character
【小题10】
A.shoulderB.armC.fingerD.hand
【小题11】
A.highB.upC.steadyD.back
【小题12】
A.go awayB.go aheadC.get goingD.get ready
【小题13】
A.workB.confuseC.frustrateD.motivate
【小题14】
A.invitationB.explanationC.permissionD.hesitation
【小题15】
A.probablyB.certainlyC.finallyD.likely
23-24高二上·浙江杭州·期末
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I went to the beach nearby. It was a ____ time watching families come and go for a warm weekend here. As I was near the end of the beach, I noticed a ____ playing alone. It seems that she built a little sandcastle with a moat(护河) ____ it and now was trying to ____ the canal with water.

Unluckily, there was no ____ around to carry water. She would go to the waves, cup her hands and then ____ to her little sandcastle. Sadly not much of the water was __ it to the moat. But she kept trying, still smiling and __. I so wished I could ____, but I didn't have a container with me.

Watching her, and feeling helpless, I had an aha moment. I realized that I had a bottle of water in my bag. I quickly ____ in my bag, took the bottle out, and walked over to ____ it to her.

Confused at first, she smiled but shook her head ____, saying no. I comforted her with that it would make getting the water much ____, and that’s what I would do. She smiled widely and finally took it from my hands after I ____. Not wanting her to feel __, I walked off the beach, seeing her running over to the sea with a big smile,____ with a bottle in hand.

In my heart, I know that when she notices that someone needs __ in life, maybe, just maybe, she would recall this little act of kindness by a __. And maybe that would make her more __ to jump in and help ____ a little gentler world around her.

【小题1】
A.bitterB.cloudyC.lovelyD.busy
【小题2】
A.clerkB.girlC.friendD.waiter
【小题3】
A.underB.towardsC.behindD.around
【小题4】
A.fillB.coverC.mixD.combine
【小题5】
A.sandB.poolC.roadD.container
【小题6】
A.returnB.rideC.adaptD.stick
【小题7】
A.leadingB.gettingC.makingD.pointing
【小题8】
A.surprisedB.hopefulC.meaningfulD.frightened
【小题9】
A.keep onB.go aroundC.cheer upD.help out
【小题10】
A.dugB.brokeC.rushedD.came
【小题11】
A.lendB.handC.holdD.leave
【小题12】
A.happilyB.madlyC.shylyD.sadly
【小题13】
A.fullerB.betterC.fasterD.earlier
【小题14】
A.insistedB.suggestedC.requiredD.pushed
【小题15】
A.proudB.uneasyC.disappointedD.innocent
【小题16】
A.connectedB.relatedC.fixedD.equipped
【小题17】
A.assistanceB.donationC.adviceD.choice
【小题18】
A.guideB.workerC.touristD.stranger
【小题19】
A.curiousB.friendlyC.likelyD.obvious
【小题20】
A.challengeB.createC.enterD.face

Young Mister Smith had an idea---saving money for the company by increasing prices. At the same time, Mister Smith suggested that the company sell goods of less value.

If his ___________ liked the idea, Mister Smith might be given more pay. Perhaps he might ___________ get a better job with the company.

Business had been very slow. So Mister Smith's employer thought a few minutes about the ___________. But then she shook her head. “I am ___________, Smith,” his employer said. “It just will not wash.”

Now, the ___________ of these English words should be, “It will not get clean.” Yet Mister Smith's idea did not have anything to do with making something ___________, So why did his employer say, “It will not ___________?”

Most word experts agree that “it will not wash” ___________ it will not work. Eric Partridge wrote that the saying ___________ developed in Britain in the 1800s. In nineteenth century England, the expression came to mean an undependable statement. It was ____________ mainly to describe an idea. But sometimes it was used about a(n) ____________ .

A critic once said of the ____________ Robert Browning, “He won't wash.” The critic did not mean that the poet was not a clean person. He meant that Browning's poems could not be ____________ to last.

Today, we know that judgment was ____________. Robert Browning still is considered a major poet.

Happily for the young employee Mister Smith, his employer wanted him to do well in the company. ____________ the employer “talked turkey” to him. She said, “Your idea would be unfair to our buyers. Think of another way to save money.”

A century ago, to talk turkey meant to talk pleasantly. In recent years, the saying has come to mean an attempt to teach something important.

Mister Smith thought of a better idea after his employer talked turkey to him. He was given an increase in pay. So if your idea “will not wash,” try “talking turkey” to yourself and come up with a better idea.

【小题1】
A.fatherB.employerC.colleagueD.banker
【小题2】
A.yetB.everC.evenD.either
【小题3】
A.conclusionB.contractC.agreementD.idea
【小题4】
A.sorryB.surprisedC.satisfiedD.interested
【小题5】
A.meaningB.conceptC.themeD.origin
【小题6】
A.niceB.tidyC.cleanD.proper
【小题7】
A.decideB.watchC.moveD.wash
【小题8】
A.appliesB.worksC.explainsD.means
【小题9】
A.surelyB.probablyC.absolutelyD.sadly
【小题10】
A.usedB.realizedC.organizedD.launched
【小题11】
A.wordB.personC.sentenceD.animal
【小题12】
A.novelistB.writerC.poetD.actor
【小题13】
A.lived onB.kept onC.taken onD.depended on
【小题14】
A.activeB.correctC.wrongD.negative
【小题15】
A.ButB.SoC.UnlessD.While

Daniel has been feeding the students of a state university for years. As a canteen worker, he tries to make a connection with all his customers in a truly _______ way: remembering all students' names, with a smile, even if he has only met them a few _______. This amazing ability has made Daniel a(n) _______ person among students at the university.

Daniel's struggles began on his birthday in 2019, when an electrical fire _______ into life in the house he _______ with his mom. Their place was _______ destroyed, even though he got himself and his mom to safety. _______, shortly after the worker lost his _______ , his old father passed _______. Since then he and his mom have been ________ .

When the students heard of this sad story, they decided to give back to this ________ worker by starting a fund-raising(筹款) ________. “Daniel has gone above and beyond to care for students without expecting anything ________: now we have the opportunity to help out a ________ in need”, according to the fund-raising page. “The fundraiser is the least that students can do to help the man that always ________our day,” said a student.

Daniel was extremely ________ to the helping hand. “I do not take any of these beautiful acts of kindness ________ or for granted,” he wrote. “Working in food industry isn't easy, sometimes you feel completely ________ as a person. Thank you all so much for loving me and for ________ all that I do.”

When you ________ with your heart, goodness comes back to you.

【小题1】
A.uniqueB.commonC.humorousD.generous
【小题2】
A.daysB.weeksC.timesD.months
【小题3】
A.curiousB.hard-workingC.inspiringD.famous
【小题4】
A.burstB.ranC.lookedD.crashed
【小题5】
A.chattedB.sharedC.comparedD.communicated
【小题6】
A.alwaysB.almostC.slightlyD.hardly
【小题7】
A.Worse stillB.After allC.In shortD.In contrast
【小题8】
A.furnitureB.moneyC.heartD.home
【小题9】
A.byB.onC.downD.away
【小题10】
A.supportingB.recoveringC.strugglingD.frightening
【小题11】
A.amusingB.niceC.determinedD.handsome
【小题12】
A.raceB.gameC.pageD.parade
【小题13】
A.in returnB.in turnC.in surpriseD.in trouble
【小题14】
A.cookB.friendC.manD.worker
【小题15】
A.frightensB.brightensC.shortensD.broadens
【小题16】
A.shamefulB.regretfulC.hopefulD.grateful
【小题17】
A.seriouslyB.highlyC.lightlyD.totally
【小题18】
A.astonishedB.disturbedC.ignoredD.connected
【小题19】
A.eatingB.donatingC.expectingD.valuing
【小题20】
A.leadB.leaveC.riseD.thank

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