When it comes to team assembly (团队组建), people who are both trustworthy and competent are the most sought after. However, those who are friendly and trustworthy are more likely to be selected than those who are known for just their skill competence and personal reputation, according to a new research from Binghamton University.
“We assume that people are selected for important tasks due to their knowledge, skills and abilities. However, this research suggests that people may often get picked because team members feel comfortable with them,” said Cynthia Maupin, assistant professor of organizational behavior and leadership in Binghamton University’s School of Management. “People may be willing to sacrifice a bit in terms of performance in order to have a really positive team experience.”
Maupin and her colleagues focused on a group of MBA students to conduct their study. Students were randomly assigned to different teams to carry out class projects and assignments. Toward the end of the semester, students were asked to form their own teams. and evaluate why they selected each member of their group.
“To find out how students signaled to others that they might be someone who would be good to team up with in the future, we studied their use of either challenging or supportive voice,” Maupin said.
·Challenging voice: Communicating in a way that challenges the present situation and is focused on new ideas and efficiency.
·Supportive voice: Communicating in a way that strengthens social ties and trust, and builds friendly unity of a team.
The researchers found that students who exhibited both voices were the most in-demand people when it came to assembling teams. However, students who only used supportive voice to exhibit their friendliness and trustworthiness were more sought after than those who only signaled their competence through the use of challenging voice.
Maupin said the findings have major implications(影响) for the workplace. “People should realize the way they speak up can have a strong effect on informal teaming up at a later point and that supportive voice helps establish harmonious relationships and a sense of trust amongst individuals.”
【小题1】Who are more likely to be selected into a team?A.Those willing to make sacrifices. |
B.Those reliable and easy to get along with. |
C.Those with ideal skill competence. |
D.Those known for good personal reputation. |
A.They assigned MBA students to different teams on purpose. |
B.They studied college students’ cooperative competence. |
C.They took a group of MBA students as research objects. |
D.They studied MBA students’ use of challenging or cooperative voice. |
A.Replied. | B.Demanded. |
C.Promised. | D.Displayed. |
A.The Secret to Assembling a Team |
B.The Importance of Competence |
C.Challenging Voice or Supportive Voice |
D.Competent Teammates or Friendly Teammates |