Christie Watson was only 17 years old when she walked into the sickroom of a mental health patient. Now, as a _______, 20 years in the sickroom have taught Watson that knowledge of biology and chemistry is _______, but the art of good nursing _______ pure kindness.

In one of her books, Watson recalled one nurse who, when she was _______ to the hospital for an allergic (过敏) reaction as a child, _______her tiny spoonfuls of yoghurt, and another nurse who delivered nursery rhymes _______ her newborn son’s bed at 2 a.m., and even came back after her _______ had ended with a cup of coffee. Maybe that’s why Watson _______the greater part of her career nursing seriously ill children.

Watson also described washing the _______ smell from the hair of a little girl who was ________in a fire, and her ________ to deal with mentally ill patients in her book. “A nurse’s bones become harder with every serious case she ________and there are too many.” writes Watson.

________, her hands always shake as she ________ open the doors to the operating room, which ________ her of the random nature of life. We cannot know whose brakes will ________, whose roof will fall down, whose wife of 40 years will ________ cancer. We can’t predict and control them. While her kindness ________ the patients and reduce their pain. Because of it, they can find joy in the most ________ places. The ________of a six-year-old girl with a brain tumour turns out to be the most high-spirited sound in the room.

A woman thought to be Britain’s oldest and longest-serving nurse says she has no plans to hang upher scrubs (手术服) after 60 years of working for the NHS (英国国家医疗服务体系).

Norma Newcombe started her __________as a cadet (实习生) at a hospital for babies in August,1958. She has been a full-time school _________ at Wrightington,Wigan and Leigh Teaching Hospitals NHS Foundation Trust since 1973.

Rabina Tindale,chief nurse at WWL said,“we are ________ proud to have Norma as part of the WWL team and access to her significant _________and wisdom. Norma’s commitment (奉献) to her ________ over so many years is astonishing, and we_______ her all the best as she continues to care for the school-age population in the Hindley area.

Modest Norma ________ herself as “a school nurse who just does her job ”. She said,“I’m proud to be where I am and I’m very passionate about the local area and everything ________ to Hindley and school nursing. I have no plans to _________ down. I’ll probably do school nursing until I die.”

Zoe Corday-Taylor, a school nurse at Hindley Town Hall, said she has been “________”to have worked with Norma for the last 11 years. Zoe said,“She ________a very special place in the hearts of the children and families that she has helped over the years. She never________ a face or name and is now_________ the grandchildren of the children that she used to look after. Norma is a very________ part of our school nursing A family and is loved by all of the team for her heart of gold and her ________ to the students.

I was appointed to tend to this patient several weeks ago and began to grow closer to her. Communicating with her was _________ because everything she wanted to say to me had to be written on a notepad. As a nursing graduate, I was able to read her mind by observing even a slight _________ in a patient’s facial expression.

One day, when I was checking the patient, she _________ me on the shoulder to show me a note, “Do you think I could leave the hospital in a month to see my niece get married?” Taking her hand in mine, I told her that I could not ___________ her, because I did not want to leave her a false sense of hope. ___________, I made her believe that I would be there with her every step of the way on her journey toward _________. Hearing that, the patient gave me a _________ and a hug.

Day by day, I built her _________ by walking around the floor with her. As I did this, I could see before my own eyes that her health was _________ improving and that she was able to walk more steadily. On her last day in hospital, just before her niece’s ____________, she wrote me one last note, “I couldn’t have done this ____________ you; I love you.” After kissing goodbye, I had a strong sense of achievement. I realized that moments like this were ____________ I woke up early for work in the hospital and spent long hours with her. I truly felt, as her ____________ confirmed, that I was an ____________ part of this woman’s recovery. My experience with this patient shows me that this career allows me to touch the lives of people in ways that people in other ____________ will never get to experience.