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Know how much to tip
New rules of gratuities

The pandemic has been particularly hard on people who work for tips. Some haven’t been able to do their jobs at all, while others don’t interact with customers the same way. In either case, tips dried up, causing a lot of people to suffer. Meanwhile, many customers felt the need to tip more because of the new risks and hardships that essential service workers suddenly faced.

Just as many services have changed, so should tipping. Some old standards no longer seem fair, and several newer ones will apply long after the pandemic is over.

Some new rules of tipping that are likely here to stay:

Give more if you can.
It’s common for tips to be divided between all the workers at a store or restaurant, not just those who interact directly with customers. So giving generously ensures a fairer tip for all.
Think outside the (cash) box.
You can also “tip” with a thank-you note or a homemade gift when a business (or your budget) doesn’t permit gratuities. Consider writing a review online, making sure to name names.
Treat business owners differently.
A practice of the past, tipping the boss separately is no longer necessary. But if he provides you with your service, tip him as you would any of his workers.
As for specific situations, here’s what the experts recommend:
FOOD AND DRINKS
Restaurant workers
Old rule: Leave a tip only when you dine in.
New rule: Always tip, even for takeout.
Tip: 15 to 20 percent when you dine in, and 10 to 15 percent on takeout or delivery orders.
Personal shoppers
Old rule: N/A(Not applicable). Many of these services, such as grocery pickup, are newer.
New rule: Tip, and do it in the app, since you are unlikely to interact directly with your shopper.
Tip: 10 to 15 percent. If a tip is already included, add a few dollars extra.
HOME DELIVERIES
Package delivery drivers
Old rule: Don’t tip.
New rule: Show appreciation if you get deliveries more than once a week.
Tip: Drinks, snacks, or $5 to $20 if a package is particularly heavy or large. Postal workers cannot accept cash or gifts worth more than $50 per year. UPS tells drivers to decline tips unless a customer insists. And FedEX prohibits employees from accepting cash or cash equivalents (such as gift cards).
Flower delivery drivers
Old rule: The person who places the order tips those who deliver flowers (and other specialty items).
New rule: You can’t assume the gift giver already tipped, so if you’re lucky enough to get such a delivery, pass the goodwill along in the form of a tip.
Tip: $5 to $10.
PERSONAL SERVICES
Ride-share drivers
Old rule: Tip in cash.
New rule: Ask your driver. The Lyft and Uber apps let you add gratuities, but some drivers prefer cash.
Tip: 15 to 20 percent.
【小题1】New rules of tipping are recommended because ________.
A.the pandemic has driven many businesses to financial ruin
B.some people have to work from home without interaction
C.some old standards can’t help out some service workers now
D.customers dismiss the old standards as unfair to themselves
【小题2】Which of the following is TRUE?
A.Tip every worker fairly in case some may keep the money to himself.
B.Writing a review online is highly recommended to express gratitude
C.The more you tip, the more those who interact directly with you will get.
D.There is no need to tip the boss because he doesn’t provide any service.
【小题3】Which of the following people did best in tipping according to the recommended rules?
NamesSituationsTips
Michaelorder a roast goose ($50) at Kam’s Roasts for takeoutNone
Susantake a delivery of a package from FedEx (bottled water, 500ml, 24-pack)None
Brittanyreceive a bunch of flower delivered by a Flower Plus driver$5(cash) for the gardener
Steventake an Uber ($15) from St Vincent’s Hospital to the Central Library$3(cash) for the driver
A.MichaelB.StevenC.BrittanyD.Susan
23-24高三上·上海·期中
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