More and more shoppers are buying things online these days, allowing them to avoid ________ salespeople and long lines at checkout counters. In spite of online convenience, ________, there are some items—like clothes—that customers prefer to ________before buying. In light of this, two companies are finding ways to modernize stores and ________ the gap between online and in-store retail(零售).

A software company that also happens to sell designer jeans, Hointer has created a fast and painless shopping ________ for its customers.

Shoppers walk into a Hointer store and select one of the many pairs of jeans ________ down from bars. Then they point their smart-phones at the tag and ________the Hointer app, after which they select the size and press “try on”. The app then directs them to a specific dressing room. German-made robots bring out the ________ jeans and deliver them through a chute(斜槽) to the dressing room in about 30 seconds. Immediately after ________pairs of jeans are dropped through another chute, the “outbox”, they disappear from the list in the app.

Purchases at Hointer are made with a swipe(刷卡) of a credit card. And interacting with a salesperson is optional! This allows Hointer to hire fewer people and focus on their ultimate goal: developing ________ that supports a retail revolution.

Men’s clothing retailer Bonobos has ________ a more personalized shopping experience. Although it is—in fact—an online retailer, Bonobos had decided to open a handful of brick-and-mortar stores called Guide-shops. Shoppers make a(n) ________ online before arriving at a guide-shop, where they receive one-on-one ________ from a fitting guide. Because these shops have limited inventories(存货), shoppers aren’t able to take home the outfits they select. But guides help shoppers make online purchases before they leave, after which the items will be ________ to customers in one or two days.

While Hointer focuses on convenience, Bonobos’ Guide-shops focus on customer service. But both efforts have one thing ________: giving clothing retailers a new look for the 21st century.

My daughter had just turned five when I took her to go grocery shopping with me one day. There on _______was the most beautiful toilet paper she had never seen, for it was pink. During_______ awareness month, the toilet paper company had made their produce pink, with a part of each sale’s profits helping the people in need. And my daughter simply had to have it. She _______with her sweetest pretty pleases. Of course I met her request, explaining that it was pink to _______awareness of kindness and that _______of the money we were paying was going towards helping others.

My little girl sat in the cart, holding her package of pink toilet paper. She could not contain her _______ and talked on and on about how _______the rest of the family would be when she shared her treasure with them. On the way out, she retold to the cashier everything she could remember about the_______of the colored toilet paper. Her passion spread among the other _______, and several more packages________the checkouts that morning.

My daughter carried the tower of toilet paper into the house herself and dragged it upstairs, which was a great ________ considering the package stood as ________as she did. That evening, I walked into the bathroom to find all the rolls neatly stored in the cupboard, in the shape of a ________castle. She began in all seriousness as she ceremoniously (隆重地) ________a half used white roil on the holder with a new pink one, “ Every time I use it, I will remember to pray for all those people who are________right now.”

Black Friday refers to the day after Thanksgiving. On this particular day, crowds of shoppers flood into stores to________ the season’s biggest holiday bargains. But the real story behind Black Friday is a bit________.

The most commonly repeated story behind the post-Thankgiving shopping-related Black Friday tradition________ it to retailers (零售商). As the story goes，after an entire year of_________ at a loss, stores would earn a profit，________ in black ink， on the day after Thanksgiving，________ holiday shoppers blew so much money on________ products. Though it’s true that retail companies used to record ________ in red and profits in black when doing their________，this version of Black Friday’s origin is not an accurate story behind the________.

The true story behind Black Friday is not as________ as retailers might have you believe. Back in the 1950s， the________in the city of Philadelphia used the term to________the chaos that happened on the day after Thanksgiving，when tens of thousands of suburban shoppers and tourists flooded into the city ________ the big Army-Navy football game held on that Saturday every year. The police would have to take extra-long________ and not be able to take the day off so as to deal with the________ crowds.

The term didn’t ________ to the rest of the country until much later. Sometime in the late 1980s， retailers found a way to turn it into something that reflected ________ on them. The result was the “red to black” concept mentioned earlier. The Black Friday story________ in shopper’s mind， and pretty soon the term’s darker ________ in Philadelphia were largely forgotten.