阅读下面短文，在空白处填入1个适当的单词或括号内单词的正确形式。

It is easy to get carried away in 【小题1】 argument. While 【小题2】(have) a reasonable conversation with someone who has a different opinion might seems like a challenge, it is possible. One way is to approach the other person【小题3】understanding. The Empathy (共鸣) Challenge is an exercise 【小题4】 (create) by Zoe Chance, senior lecturer at the Yale School of Management. At Yale, Chanice teaches a course called “Mastering Influence and Persuasion” where students learn to communicate【小题5】(effective).

In her blog, Chance explains 【小题6】 is important to listen to people who disagree with you. “As they explain their position, you listen for their hidden values. Finally, you look for common ground as you reflect those values back. That’s it. ”

Chance first took this challenge herself before asking her students to try. As she couldn’t understand why many people preferred 【小题7】(vote) for Donald Trump, she found three Trump’s voters and spoke with them.

Through asking questions, Chance was able to understand them and realize they had similar feelings. One man, an Orthodox Jew, 【小题8】 (explain) that he supported Trump because Trump’s daughter and son-in-law are Jewish. The next man was a Russian immigrant eager for freedom. The third was a lawyer 【小题9】 believed that honesty was important to political leaders.

Although Chance and those people had different political 【小题10】(belief), they were able to relate to the life values of others. And that’s the point of the exercise -to understand others as fellow human beings.