Someone says, “Time is money.” But I think time is ________ important than money. Why? Because when money is spent, we can get it back. However, when time is ________, it`ll never ________. That’s ________ we mustn’t waste time. It goes without saying that the ________ is usually limited. Even a second is very important. We should make full use of our time to do ________ useful. But it is a pity that there are a lot of people who do not know the importance of time. They spent their limited time smoking, drinking and ________. They do not know that wasting time means wasting part of their own ________. In a word, we should save time. We shouldn’t ________ today’s work for tomorrow. Remember we have no time to ________.

Body language is quiet and secret and it is the most powerful language of all! It speaks louder than words. According to specialists, our bodies send out more _________ than we realize. In fact, nonverbal communication takes up about 50% of what we really _________. And body language is particularly _________ when we attempt to communicate across cultures. Indeed, what is called body language is so _________ a part of us that it's actually often unnoticed. And misunderstandings occur as a result of it. _________, different societies treat the distance between people differently. Northern Europeans usually do not like having _________ contact (接触) even with friends, and certainly not with _________. People from Latin American countries, _________, touch each other quite a lot. Therefore, it's possible that in _________, it may look like a Latino (拉丁美洲人) is __________ a Norwegian (挪威人) all over the room. The Latino, trying to express friendship, will keep moving closer. The Norwegian, very probably seeing this as pushiness, will keep __________—which the Latino will in return regard as __________.

Clearly, a great deal is going on when people __________. And only a part of it is in the words themselves. And when parties are from different cultures, there's a strong possibility of __________. But whatever the situation, the best __________ is to obey the golden rule: treat others as you would like to be treated.

Growing up in the 1960s, I was taught from an early age to send a handwritten thank­you note expressing _________ for kindness. My mother used to _________ me a box of paper and teach me the art and value of saying “thank you”. She _________ to be right.

A study showed that it took less than 5 minutes to write the thank-you notes. Just 5 minutes to make _________ person feel overjoyed! _________, in our “instant” world, the idea of getting an actual pen and writing an actual note seems to never come to mind. We tend to do what is _________ for us— a quick text or an email.

It's easy to use the _________ of being busy, but even very busy and _________ businessmen find time to _________ thank-you notes. For example, when Douglas Conant became CEO of Campbell’s Soup, the company had __________ half of its market value and its morale(士气) was at an all-time low. He __________ fixing that by doing some simple things that are probably not __________ in any MBA class. For one thing, Conant wrote to every __________. He gained their confidence and __________, turned the company __________.

In his ten years as CEO, Conant wrote over 30,000 notes to employees. It’s __________ not to ask how he did it. __________, he had many other things to do __________writing a thank-you note. Conant made time for it __________ he knew the impact each one would have. An expression of __________ in this crazy world still makes a difference.