When you are communication, you spend nearly 60% of your time listening to other people, but most people only remember 25% of what they hear. 【小题1】

Be more present. When you are listening to someone, put everything else aside and give your full attention to the person. Make sure you keep eye contact with the person at all times.

【小题2】 When you are listening to another person, try to think what they might be feeling or going through at that very moment. Sympathy for others can allow you to imagine yourself in the situation from the person's angle and see what you can learn from the discussion.

Ask more questions. Being a good listener doesn't just mean that you sit quietly and let the other person speak. 【小题3】 The more interested you are in what the person is saying, the better the conversation will be. The key is to let questions carry forward the conversation and to leave enough room for the person to continue talking.

Train your emotional intelligence. Your emotional intelligence influences your ability to listen to other people. 【小题4】 Learn to understand your own emotions, both negative and positive. Be aware of your reactions when you are listening to someone.

Make a note of the conversation. 【小题5】 You need to think about the key message of the discussion, and analyse what you and the other person have learned from it. So making an internal note of the conversation can help you further improve your listening as well as communication skills as a whole.