听下面一段较长对话，回答以下小题。
【小题1】According to the woman, where was she heading when she saw the bag?

A．To a clothes shop.

B．To a barber's.

C．To her house.

【小题2】What does the woman request the man to do at first?

A．Give her money back.

B．Change her bag for a new one.

C．Tell the manager to see her at once.

【小题3】Why does the man refuse the woman's request?

A．She damaged the bag herself.

B．She didn't buy the bag in his shop.

C．She lost the receipt of the bag.

【小题4】How does the woman probably feel in the end?

A．Ashamed.

B．Apologetic.

C．Angry.