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Many conflicts at work arise as a result of improper communication and misunderstanding. People from different 【小题1】 (culture) backgrounds often have different styles of verbal and physical communication. For example, in some cultures, greetings 【小题2】 (show) with a bow instead of a handshake. In other cultures, direct eye contact is regarded 【小题3】 impolite, whereas in some places it’s a sign of 【小题4】 (honest) and trust.
Verbal communication styles also differ from culture to culture. In some parts of the world, saying something in a direct manner to a superior is regarded as rude or disrespectful. However, in other places it’s a sign of efficiency, regardless of the seniority of 【小题5】 person who you’re speaking to.
When 【小题6】 (work) with colleagues, partners and clients from other parts of the world, you should spend some time researching the communication norms of their cultures. In this way, you’ll have more context information in understanding the physical and verbal communication cues 【小题7】 differ from your own.
Being culturally aware means being more 【小题8】 (knowledge) about different parts of the world. Show employees you value their diversity by acknowledging and celebrating it. If your business has employees from several different countries, get them 【小题9】 (mark) their homeland on a large map in the common room. It’s 【小题10】 (probable) a great conversation start and a starting point for learning about other cultures.
