Handwritten thank-you letters are such a simple way of making other people feel good, it is strange that so few people write them anymore. At work, a thank-you letter to employees is unbelievably effective. It costs little and has no side effects. The effort involved in writing letters very low. The pleasure on receiving them is very high.
Doug Conant, manager of Campbell’s Soup Company since 2001, knows the power of thank you letters. He said that every day he works with an assistant, searching the company for people deserving thanks.
In these days of such busy schedules and people running all over the place and trying to get ahead, sometimes we forget the simplest things in life are the most powerful and rewarding. You need to think to yourself about a time someone sent you a thank-you and how much it meant to you.
| A．He then writes them a thank-you letter. |
| B．Why are thank-you letters so important? |
| C．You may ask what side effects exactly mean. |
| D．This makes them an excellent way to reward and motivate staff. |
| E．But if these letters are so inspiring, why don’t more managers write them? |
| F．Always remember to “Do to others whatever you would like them to do to you!” |
| G．Since no one ever writes them thank-you letters they don’t write any themselves. |
