An elderly woman's cry led to this beautiful act of kindness and experience.

As I was_________some rooms in the nursing home this afternoon. I heard a lot of shouting and_________coming from one of them. I had actually tried to talk with this little lady with dementia（痴呆）a few weeks before but she can't speak English and we have difficulty in_________. A caregiver was in with her and speaking but the lady wasn't_________.

I took the lady into the_________and she was still crying and looking in the mirror. 'To calm her down I started to_________her hair, for it was wet through. Because there were many olds there, the caregiver_________to help another person. Then I_________a small towel, and dried her hair, gently feeling her head. She just kept crying and was terribly_________. So I wrapped my arms around her, rubbed her back and__________her close. At the same time, I was talking very__________to her and shaking her.

She cried in my arms. After a while, she__________stopped crying. When she__________finally, I sat with her and then, as she was Italian, I__________both her cheeks（面颊） and hands. She then__________that action to me. I said goodbye in__________though I knew only a few words and she was growing peaceful. Her suffering had been__________. All she really needed was love and encouragement. Like her, there are many people out there who just need to be__________and given a hug to. It must be__________to live in a world that is so strange to her. I left feeling her love and I knew she felt mine. Though there was almost no language communication, this is one of the most beautiful__________I have ever had.

About a week after Glenda and Raphi Savitz welcomed their daughter Samantha to the world, they learned that she was deaf. “_________, it was a surprise and a challenge,” Glenda says. “We knew we had to get _________ in the deaf community, learn about the culture, and learn American Sign Language (ASL).”

What the new parents didn’t _________ was that their neighbors would start learning sign language, too.

The Savitzes had moved to their _________ just three months earlier. It’s a place where people are _________ about being good neighbors. When young Samantha was out with her parents, neighbors like Jill McNeil were _________ that they couldn’t talk to her.

“We really wanted to communicate with her,” says McNeil, “_________ she couldn’t learn our language, we decided to learn hers.”

McNeil and three other neighbors quietly _________ up for local adult education classes in American Sign Language. The classes have been such a _________ that the number of neighbors learning the language __________ about 40.

Learning ASL __________ time. But McNeil says, “The classes are __________. We have learned some __________ to communicate with Samantha, who’s now a(n) __________ and curious 3-year-old. But sometimes her parents have to __________ for us because her fingers are very small right now and she signs very fast. We’re trying and we’re getting better.”

As a result of that neighborly __________, Samantha often moves with ease and stops in at neighbors’ homes just to draw pictures and chat.

“It’s absolutely __________ that she feels so at home and they’re signing to her,” says Raphi Savitz, “It’s like being surrounded by family. I couldn’t think of a better __________ for my daughter.”

And they’re not the only ones who are grateful. “We are really enjoying the whole __________ of the learning of ASL together. It’s made our neighborhood a __________ place.” says McNeil.

My mother used to ask me what is the most important part of the body. When I was younger, I thought sound was important to us as humans, so I _________, “My _________, Mommy.” She said, “No. Many people are deaf. But you keep thinking about it and I will ask you again.”

Several years passed. Since making my first _________, I had considered the correct answer. So this time I told her, “Mommy, sight is very essential to everybody, _________ it must be our eyes.” She smiled, “You are learning fast, but the answer is _________ because there are many blind people.”

Mother asked me several times later and always her answer was, “No, but you are getting _________, my child.”

Last year, my Grandpa died. Everybody was hurt and crying. It was our turn to say our final good-bye to Grandpa. She asked me, “Do you know the most important body part yet, my dear?” I was _________ when she asked me this now. I always thought this was a _________ between her and me. She saw the _________ on my face and told me, “This question ____________. It shows that you have really lived your life.” I saw her eyes ____________ with tears. She said, “My dear, the most important body part is your ____________.”

I asked, “Is it because it ____________ up my head?”

She replied, “No, it is because it can support the head of a friend or loved one. Everybody needs a shoulder to ____________ sometime in life. I hope that you have enough love and friends.” Then and there I knew the most important body part is not a (an) ____________ one. It is sympathetic (同情的) to the pain of others.