Due to a scheduling accident, one Waffle House worker was left alone to run the entire restaurant on a Sunday night.
Ethan Crispo was just one of about 30 hungry customers who wanted food at midnight. After sitting at his table for a while, he noticed there was just one upset employee available to take orders, cook food, clean tables and manage the cash register.
The 24-year-old patron was losing hope of ever getting a meal. The employee who was recognized only by his name tag reading “Ben”-seemed to be on the edge of panic until Crispo saw him speaking to a male customer in a blue shirt sitting at the counter. After a brief conversation, Ben handed him an apron (围裙) and the man got to work washing dishes.
“It was a transition so smooth. I initially assumed it was a staff member returning to his shift,” Crispo told AL.com. “It wasn’t. It was a kind stranger.”
A couple of minutes later, a woman in high heels and a stylish dress walked behind the counter to make more coffee. She then took a few orders before resigning herself to clearing tables. Suddenly, a third customer in a red shirt marched over to help as well, though Crispo failed to catch his name or take a photo of the man at work.
The term “customer service” took on a whole new meaning that night. “It was the most fascinating thing,” Crispo said. “It was just one of the wildest instances of really, really cool people just coming together. It made a difference to many people that night. Certainly, their actions made an impact on me,” he added. “Humanity isn’t just good－it’s great.”
【小题1】What does the underlined word”patron”probably refer to?| A．The employer of the Waffle House. | B．Ethan Crispo. |
| C．Ben. | D．A beggar wanting food at midnight. |
| A．He was a staff member returning to work. |
| B．He intended to try new “customer service”. |
| C．He wanted to give the only worker a hand. |
| D．He liked to do something before getting his meal. |
| A．A new term “customer service” was created that night. |
| B．The strangers were paid to help in the Waffle House that night. |
| C．Many cool people went to the Waffle House to have a party that night. |
| D．The customers who were willing to offer help showed great humanity. |
| A．show an example of humanity at its finest |
| B．describe the strangers who helped Ben |
| C．define what good humanity is |
| D．show appreciation for the waiter’s hard work |
